Frequently Asked Questions
Do you offer finance?
Yes! We partner with SilverChef to offer a flexible Rent-Try-Buy® option — great for cafés or businesses that want to get started without the full upfront cost.
Can you ship internationally?
Absolutely. We regularly export to customers across the USA, Middle East, Europe and
beyond. Please Contact Us
for your personalised shipping quote.
Can I customise my machine?
Absolutely! We offer custom colours (including mix-and-match options) and handcrafted wooden accents to make your machine stand out. Whether it's for your café or home setup, we love creating unique builds. Check out our gallery of custom machines here.
Do you service machines?
We sure do — but only the brands we stock. Our experienced technicians can handle servicing, repairs and installs. Learn more or get in touch here.
Do you sell both new and used machines?
We sure do. Our stock changes often, with new arrivals weekly — from like-new commercial machines to well-maintained used models - which we then bring back to a ‘near new state’ with our refurbishments.
What brands do you work with?
We stock top-quality machines and grinders from brands like La Marzocco, Sanremo, Rocket, Wega, Casadio, Slayer, Faema, and more.
Can I visit in person?
Yes, if you're in Melbourne — you're welcome to visit our warehouse. Just shoot us a message to arrange a time.